All visitors who visit this website accept the terms of this agreement and agree to become a Shandong Airlines e-ticket user, abiding by the articles listed in this agreement while using services provided on this website. If you do not wish to accept the terms of this agreement please do not use this website. If you accept the articles listed below, you will agree to the regulations stipulated in his agreement.

User Registration
After you have completed the "New User Registration Form", you will be able to use all the search and ticketing features on this website. We will be validating all the form information and reserve the right to remove any information on the website that is deemed to be falsified or contravening the regulations on this website. We will uphold the privacy of user information and will not release any of this information to a third party. The registration information entered by users is to be used for ticket purchase and contacting users only.

Duties of the User
The user is to abide by the Civil Aviation Law of the People's Republic of China and other related laws, provisions, and regulations on the website. All falsified reservations are forbidden and all online reservation regulations shall be strictly followed by the user.

Rights of the User
1. This user may use all services provided on the website on flights, prices, information and other features.
2. The unique on-the-go flight search feature and the reservation system are directly linked to the airline. The user can use this system to search for all the available dates, flight locations, making it more convenient for the customer to understand flight information. If there are seats available, they can be reserved immediately to make the user's flight experience more convenient.
3. Enjoy the priority during peak seasons.
4. If the user possesses a rainbow PhoenixMiles card or a PhoenixMiles card, they may collect points by entering their card number.
5. The Shandong Airlines Service Center provides 24-hour Ticketing Service.

Copyright, trademark rights
The designs, logos, text, and programs on this website are the intellectual property of the e-ticket website, and are protected under trademark laws and other intellectual property laws. No party may, without permission, download, copy, and reuse any of the aforementioned items. The information and logos distributed on this website are owned by their respective trademark holders and are also subject to copyright protection.

Exemption
This website is not responsible for any disputes that may arise between the user and a third party due to use of the website.

Termination of service
The website reserves all rights to terminate any free services without prior notice to users.

This website is not This website is not responsible for any online congestion or service problems caused by system maintenance, upgrades or other technical issues.

If there are any disputes arising out of this user agreement or borne out of conflicts with the website itself, it will be dealt with accordingly based on relevant laws of the People's Republic of China.